How to create and sell an event ticket

Add a new product to your shop and assign the Event ticket type to it.

Add new product

Set the regular price of the ticket like for any other WooCommerce product.

Set price for event ticket

Before publishing the product and selling it, you optionally can:

  • enable the stock management
  • insert start and end date for the event
  • configure one or more additional fields for the product and show them to the user during the purchase

As follows, an example of our “event” product detail page.

Event ticket sample page

 

Start and end date of the event

You can set the start and end date on each Event ticket product as shown in the image.

Do you want to limit sales to a specific number of tickets only? We’ll show you how to do in this page. Open your Event Ticket product and select the Inventory tab. Enable the Manage stock option and set the available quantity as in the following image. Enable stock management WooCommerce will automatically decrease the quantity upon each new sale.

The dates show on the product detail page.

Event ticket sample page

 

Ticket stock management

Do you want to limit sales to a specific number of tickets only?

We’ll show you how to do in this page.

Open your Event Ticket product and select the Inventory tab. Enable the Manage stock option and set the available quantity as in the following image.

Enable stock management

WooCommerce will automatically decrease the quantity upon each new sale.

 

Event ticket information form

For every ticket bought, you can ask users details about the ticket holder.

In order to do that, you have to create the fields of the form that will be later shown on the product detail page.

Go to the product edit page, click on the Fields tab, and add all the new fields you want to show in the form.

For every ticket bought, you can ask users details about the ticket holder. In order to do that, you have to create the fields of the form that will be later shown on the product detail page. Go to the product edit page, click on the Fields tab, and add all the new fields you want to show in the form.

There are 4 types of field available:

  • text
  • textarea
  • email
  • number

If you want to make the field mandatory, check the Required box.

The fields will be shown in the event detail page, as shown in the following image.

Event tickets form informations

In case of multiple tickets, the same information form will be replicated for the number of tickets ordered.

Ticket template

Ticket template

The ticket template can be customised at will for every Event Ticket product created.

In the Email Template tab in the product edit page you can:

  • add an image for the ticket header
  • add a background image
  • add a footer with custom text and logo

Email template settings

This is a sample ticket with header image and footer.

Ticket template

Purchased tickets history

In order to view the complete list of all tickets purchased so far, you can access to the Tickets section in your WordPress backend.

Tickets

By clicking on each ticket, you can view the details.

Ticket details

Tickets can be filtered by date of purchase.

How to get the tickets purchased

The ticket will be available to the user as soon as the associated order is set to Completed status.

At this stage, users can access the ticket in two different ways:

  • from within the Order Complete email they get
    Event ticket email

  • from the Orders Details section in My Account page
    Order Details page

Every ticket can also be available as a PDF file.

Google calendar

Thanks to the integration with Google Calendar, users can add the event to their own Google Calendar just with one click.

The event will be synced to Google Calendar only if users explicitely ask for that by clicking on the Export to Google Calendar option that can be found both in the order confirmation email (as shown in the following image) and in the Details page of the related order.

Export to Google Calendar

When you click on it, the Google Calendar page will automatically open and the event will show up as well.

Barcode on ticket

By using the plugin in combination with YITH WooCommerce Barcode and QR Codes, you can generate a barcode automatically for each new ticket created.

To do it, it is essential to enable the entry “Display barcode” for the event product.

Enable ticket barcode

Choose what you want to show on the ticket from:

  • ticket barcode
  • event barcode
  • order barcode

Bar code in ticket

With YITH WooCommerce Barcodes enabled, you can search and check-in the tickets by scanning the barcode in the search form shown with the shortcode of YITH Event Tickets plugin.

For further information about the shortcode, go to this page.