{"id":28,"date":"2018-03-08T15:19:06","date_gmt":"2018-03-08T15:19:06","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/?page_id=28"},"modified":"2018-03-08T15:19:06","modified_gmt":"2018-03-08T15:19:06","slug":"faqs","status":"publish","type":"page","link":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"faqs\">\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tHow can I get support if my WooCommerce plugin is not working?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>If you have problems with our plugins or something is not working as it should, first follow this preliminary steps:<\/p>\n<ul>\n<li>Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.<\/li>\n<li>Deactivate all plugins you are using and check if the problem is still occurring.<\/li>\n<li>Ensure that you plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.<\/li>\n<\/ul>\n<p>If none of the previous listed actions helps you solve the problem, then, submit a ticket in the forum and describe your problem accurately, specify WordPress and WooCommerce versions you are using and any other information that might help us solve your problem as quickly as possible.<br \/>\nIf you are using the premium version of the plugin, we invite you ask for assistance in our\u00a0<a title=\"YIThemes Support\" href=\"https:\/\/yithemes.com\/my-account\/support\/dashboard\/\" target=\"_blank\" rel=\"noopener\">support desk<\/a>.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tI have configured all the components correctly, but when I open the page in the frontend, the components do not show up, and not even the add to cart button. Is this a bug?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Two could be the causes:<\/p>\n<ul>\n<li>The &#8220;regular price&#8221; field in the &#8220;General&#8221; tab in the product edit page is empty: WooCommerce does not show the component form in the frontend<\/li>\n<li>The option &#8220;Enable Plugin Features&#8221; in YITH &gt; Composite Products is unchecked. Ensure you have checked it and saved the changes<\/li>\n<li>If none of the above solutions can help, please, do not hesitate to contact us through our support desktop, and we will be able to help you!<\/li>\n<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tDoes this plugin support REST API?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>No, our Composite Products plugin does not support REST API.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tDoes this plugin work with variable products?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p><span style=\"font-weight: 400;\">You can add variable products as components to a composite product, but a composite product cannot be variable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(&#8216;variable&#8217; and &#8216;composite&#8217; are two different product types)<\/span><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tCan I hide the product selected in Component 1 from Component 2? I want my customer to be able to choose the same product only once.\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Yes, of course. You just have to make sure you select the option &#8220;Exclusive Selection&#8221; for that component. You can read more about it <a href=\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/premium-version-settings\/required-and-exclusive-component\/\">here<\/a>. <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tDoes the plugin work with Elementor page builder?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Yes, the plugin works well. It does not interfere with pages built with Elementor, so you can use both plugins on your site without any issues.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Composite Products: FAQs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH Composite Products: FAQs\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"YITH Composite Products for WooCommerce\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/\",\"url\":\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/\",\"name\":\"YITH Composite Products: FAQs\",\"isPartOf\":{\"@id\":\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/#website\"},\"datePublished\":\"2018-03-08T15:19:06+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/#website\",\"url\":\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/\",\"name\":\"YITH Composite Products for WooCommerce\",\"description\":\"Plugin documentation\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"YITH Composite Products: FAQs","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/","og_locale":"en_US","og_type":"article","og_title":"YITH Composite Products: FAQs","og_url":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/","og_site_name":"YITH Composite Products for WooCommerce","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/","url":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/","name":"YITH Composite Products: FAQs","isPartOf":{"@id":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/#website"},"datePublished":"2018-03-08T15:19:06+00:00","breadcrumb":{"@id":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/#website","url":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/","name":"YITH Composite Products for WooCommerce","description":"Plugin documentation","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/wp-json\/wp\/v2\/pages\/28","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/wp-json\/wp\/v2\/comments?post=28"}],"version-history":[{"count":1,"href":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/wp-json\/wp\/v2\/pages\/28\/revisions"}],"predecessor-version":[{"id":29,"href":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/wp-json\/wp\/v2\/pages\/28\/revisions\/29"}],"wp:attachment":[{"href":"https:\/\/docs.yithemes.com\/yith-composite-products-for-woocommerce\/wp-json\/wp\/v2\/media?parent=28"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}