{"id":79,"date":"2017-05-22T09:34:16","date_gmt":"2017-05-22T09:34:16","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/?p=79"},"modified":"2025-02-21T15:39:37","modified_gmt":"2025-02-21T15:39:37","slug":"refund-request-management","status":"publish","type":"post","link":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/","title":{"rendered":"Refund request management"},"content":{"rendered":"\n<p>Each new refund request will be added to the section <strong>YITH Refund Requests. <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"500\" src=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg\" alt=\"Refund request\" class=\"wp-image-235\" srcset=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg 900w, https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1-300x167.jpg 300w, https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1-768x427.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/figure>\n\n\n\n<p>Select and open the new request to choose the procedure to apply.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/12-1.jpg\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"500\" src=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/12-1.jpg\" alt=\"Refund request\" class=\"wp-image-238\" srcset=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/12-1.jpg 900w, https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/12-1-300x167.jpg 300w, https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/12-1-768x427.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/figure>\n\n\n\n<p>If you accept the refund of the total amount, proceed with the payment by selecting one of the available payment methods (e.g., if the payment was made via PayPal, you can refund the customer directly via PayPal).<\/p>\n\n\n\n<p>On the contrary, you can reject the request or set it as <strong>on hold&nbsp;<\/strong>or <strong>processing. <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/14-1.jpg\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"501\" src=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/14-1.jpg\" alt=\"Actions on refund request\" class=\"wp-image-239\" srcset=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/14-1.jpg 900w, https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/14-1-300x167.jpg 300w, https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/05\/14-1-768x428.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-light-blue-background-color has-background\"><strong>Please note:<\/strong> The &#8220;pending&#8221; and &#8220;processing&#8221; statuses don&#8217;t affect the order. These statuses are designed to allow the administrator to organize all refund requests received.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Each new refund request will be added to the section YITH Refund Requests. Select and open the new request to choose the procedure to apply. If you accept the refund of the total amount, proceed with the payment by selecting one of the available payment methods (e.g., if the payment was made via PayPal, you &hellip; <a href=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Refund request management<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-79","post","type-post","status-publish","format-standard","hentry","category-premium-version-settings"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Advanced Refund System: Refund request management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH Advanced Refund System: Refund request management\" \/>\n<meta property=\"og:description\" content=\"Each new refund request will be added to the section YITH Refund Requests. Select and open the new request to choose the procedure to apply. If you accept the refund of the total amount, proceed with the payment by selecting one of the available payment methods (e.g., if the payment was made via PayPal, you &hellip; Continue reading Refund request management\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/\" \/>\n<meta property=\"og:site_name\" content=\"YITH Advanced Refund System for WooCommerce\" \/>\n<meta property=\"article:published_time\" content=\"2017-05-22T09:34:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-21T15:39:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alessio Torrisi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alessio Torrisi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/\",\"url\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/\",\"name\":\"YITH Advanced Refund System: Refund request management\",\"isPartOf\":{\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg\",\"datePublished\":\"2017-05-22T09:34:16+00:00\",\"dateModified\":\"2025-02-21T15:39:37+00:00\",\"author\":{\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#\/schema\/person\/cb8b9dbb75e34f325cc8329424e6a6c5\"},\"breadcrumb\":{\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#primaryimage\",\"url\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg\",\"contentUrl\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg\",\"width\":900,\"height\":500,\"caption\":\"Refund request\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund request management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#website\",\"url\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/\",\"name\":\"YITH Advanced Refund System for WooCommerce\",\"description\":\"Plugin documentation\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#\/schema\/person\/cb8b9dbb75e34f325cc8329424e6a6c5\",\"name\":\"Alessio Torrisi\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/1dc305ade0adaba279202977d3352276?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/1dc305ade0adaba279202977d3352276?s=96&d=mm&r=g\",\"caption\":\"Alessio Torrisi\"},\"url\":\"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/author\/alessio\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"YITH Advanced Refund System: Refund request management","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/","og_locale":"en_US","og_type":"article","og_title":"YITH Advanced Refund System: Refund request management","og_description":"Each new refund request will be added to the section YITH Refund Requests. Select and open the new request to choose the procedure to apply. If you accept the refund of the total amount, proceed with the payment by selecting one of the available payment methods (e.g., if the payment was made via PayPal, you &hellip; Continue reading Refund request management","og_url":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/","og_site_name":"YITH Advanced Refund System for WooCommerce","article_published_time":"2017-05-22T09:34:16+00:00","article_modified_time":"2025-02-21T15:39:37+00:00","og_image":[{"width":900,"height":500,"url":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg","type":"image\/jpeg"}],"author":"Alessio Torrisi","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Alessio Torrisi","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/","url":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/","name":"YITH Advanced Refund System: Refund request management","isPartOf":{"@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#website"},"primaryImageOfPage":{"@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#primaryimage"},"image":{"@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#primaryimage"},"thumbnailUrl":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg","datePublished":"2017-05-22T09:34:16+00:00","dateModified":"2025-02-21T15:39:37+00:00","author":{"@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#\/schema\/person\/cb8b9dbb75e34f325cc8329424e6a6c5"},"breadcrumb":{"@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#primaryimage","url":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg","contentUrl":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-content\/uploads\/sites\/29\/2017\/06\/11-1.jpg","width":900,"height":500,"caption":"Refund request"},{"@type":"BreadcrumbList","@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/premium-version-settings\/refund-request-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/"},{"@type":"ListItem","position":2,"name":"Refund request management"}]},{"@type":"WebSite","@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#website","url":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/","name":"YITH Advanced Refund System for WooCommerce","description":"Plugin documentation","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#\/schema\/person\/cb8b9dbb75e34f325cc8329424e6a6c5","name":"Alessio Torrisi","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/1dc305ade0adaba279202977d3352276?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1dc305ade0adaba279202977d3352276?s=96&d=mm&r=g","caption":"Alessio Torrisi"},"url":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/author\/alessio\/"}]}},"_links":{"self":[{"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/posts\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":9,"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/posts\/79\/revisions"}],"predecessor-version":[{"id":484,"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/posts\/79\/revisions\/484"}],"wp:attachment":[{"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/media?parent=79"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/categories?post=79"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docs.yithemes.com\/yith-advanced-refund-system-for-woocommerce\/wp-json\/wp\/v2\/tags?post=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}