Enable refunds on your shop

Ensure the option “Allow refunds for products” (that you find in YITH Plugins > Advanced Refund System) is enabled.

Free version settings

From now on, users will be able to send a refund request for any newly completed order.

Ask refund for order

Users will be able to send their refund request only after filling out the dedicated form. It will open in a modal window when they click on the refund button (only in case they select a product-based refund they will be asked to specify the quantity they want to be refunded).

Refund request form

After sending the request, the administrator receives a notification email.

Refund requests can be managed from WordPress section YITH Refund Requests.

Refund requests